FAQ

  • The first ever Reversible Dog Harness is like your pet's favorite t-shirt- they’ll want to wear it everyday. And the good news is, they can and still look amazing! Our soft and comfortable, Reversible Dog Harnesses are exclusive and the first of their kind. The Frenchie Reversible Dog Harness is easy to transform from one style to the other, giving your French Bulldog (or other adorable small breed) two of their favorite harnesses in one- The Ultimate Must Have.
  • Frenchie Reversible Dog Harnesses, collars, and leashes are all doubled sided; with fun, fashional, bold prints. 
  • At Frenchie, something new is always in the making, We invite and greatly value your comments and suggestions throughout this process. Our Frenchie dog products are designed with attention to every detail out of an appreciation for all things fun, fashionable, and, of course- "For the Frenchie Obsessed"

Our soft and comfortable, reversible dog harnesses are exclusive and the first of their kind. The Frenchie Reversible Dog Harness is easy to transform from one style to the other, giving your French Bulldog (or other adorable small breed) two of their favorite harnesses in one!  Frenchie dog harnesses, collars, and leashes are all doubled sided with fun, fashionable, bold prints. Our Reversible Dog Harness consists of breathable, mesh fabric on one side of the harness and soft poly fabric on the other keeping your French Bulldog cool, comfortable, and happy while walking, running, or playing with other "Friendchies".

We love our #friendchies and we would love to feature YOU!

How to be featured:

  1. Follow us on Instagram @frenchie_bulldog
  2. Post photos of your Frenchie in their Frenchie Bulldog gear
  3. Tag your photos with #frenchiepetsupply and @frenchie_bulldog

Follow us on all our social media outlets to be the first to know about new products, contests, sales, events, and the cutest/ funniest photos, videos, and stories about our much-loved #friendchies

The Frenchie Reversible Dog Harness is extremely user-friendly.

Click this link to learn more: How to Reverse Frenchie Harness (YouTube)

Simply put:

  1. Detach the belly strap from harness
  2. Turn the Reversible Dog Harness inside-out
  3. Pull the strap attached to the neck of the harness through the (very sheik) metal "D-Ring" 
  4. Reattach the belly strap to the dog harness (rubber label facing out), feeding it through the loop of the strap attached to the neck.

Put all frenchie gear in a laundry bag(for delicates) and wash on a delicate cycle! Make sure to clip the buckles before you throw in the wash! ALWAYS hang dry!

Make sure to keep your Frenchie items up and out of reach of your dog to prevent them from chewing on the buckles and damaging the items.     

At this time we do not offer in house engraving on any of our ID tags. However, any local trophy shop, jewelry shop, or local engraver will be able to engrave any of our ID tags.

Shipping

  • All orders are shipped within 24-48 hours of being placed.
  • Transit times vary between 3-5 business days (for US orders) depending on delivery address.
  • Delivery time does not include Weekends or Holidays.

Shipping prices for U.S. orders:

  • DHL Standard shipping  $7.95
  • USPS Priority Signed Service $7.95
  • DHL Standard shipping on orders over $100 FREE
  • All orders are shipped within 24-48 hours of being placed.
  • Transit times vary between 10-18 business days depending on delivery address.
  • Delivery time does not include Weekends, Holidays or Customs Stoppage.
  • Customs/Tariff fees are NOT included in the shipping price. Frenchie Bulldog is not responsible for any costs or issues that may occur at customs when entering your country. The shipping carrier will request collection once the package enters your country. Please contact your local customs office for more information regarding custom, tariff, and duty fees.
  • Please contact your customs ASAP if you have not received your package within the specified transit time. When you contact your customs, let them know that you are expecting a package from us and make sure to have your tracking number available to give to them (your tracking info is emailed to you when your package ships). Customs may hold packages and will only release them when they are contacted by the person the package is addressed to. 
  • We no longer ship to Colombia due to lost packages and extremely lengthy delivery times. 
  • Due to high customs fees, shipping to South & Central America will no longer be eligible for free shipping when you spend over $100.

Shipping prices for International orders:

  • Mexico DHL Globalmail International (Approx. 8-10 Business Days) $13.00
  • Peru USPS First Class International Signed Service (Approx. 10-18 Business Days) $28.00
  • South and Central America DHL Globalmail International (Approx. 10-18 Business Days) $18.00
  • Canada DHL Globalmail Parcel International Standard (Approx. 11-14 Business Days) $16.00

For any questions regarding shipping, please email contact us by email: contact@frenchiebulldog.com

Returns

  • ALL items found on the Sale Page are Final Sale products.
  • ALL Final sale items cannot be returned, exchanged, or refunded.

To be eligible for a refund the items being returned need to meet our requirements:

  • BRAND NEW
  • In the Same Condition we sent it to you.
  • Only UNALTERED, UNWASHED, and HAIR-FREE Products will be refunded.
  • If you purchased an item as part of a set (I.E. Harness and Leash Holiday Collection) the entire bundle must be returned in order to receive a refund.
  • We ask that you carefully try new items on your pup and take a Lint roller to them after, just in case you need to return the item.
  • Contact customer service.
  • Items need to be returned within 30 days of receipt date for a credit refund.
  • If 30 days have passed, please contact Customer service to find out what options you have.
  • DO NOT send an order back that does not meet these Guidelines as we cannot guarantee a refund.
  • Should an item that is sent back not meet our guidelines, we will not issue a refund. We will Donate the Item to a Local Shelter.
  • Package your unworn item(s) and include the packaging slip.
  • If packaging slip is unavailable please go to your email and print off your original order receipt that includes your order number.
  • Send the item(s) back to:

    James and James
    Suite H, 2235 Southwest Blvd
    Grove City
    Columbus, OH
    43123

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
  • Non-returnable items: Final Sale Items, Gift Cards, and Downloadable Software Products may not be returned.
    Email contact@frenchiebulldog.com if you have any questions about your return. Please include your order number in the subject line of the email.
  • Once your return is received, inspected, and approved (the item must meet our return requirements), then your refund will be processed, and a credit will automatically be applied to your original method of payment.
  • It may take 5-7 business days for your bank to process the refund to your account. 

Late or missing refunds (if applicable)

  • If you haven’t received a refund after 7 business days, contact your bank/credit card company.
  • If you’ve done this and you still have not received your refund yet, please contact us at contact@frenchiebulldog.com
  • We do not accept exchanges at this time.
  • Due to high sell-out risk, the only way to guarantee that you will receive your desired item/size/color is to place a NEW order for the item in your desired size/color and send back the unused HAIR-FREE item that you would like to return.  

If you received your item as a gift, and need a return/exchange please email contact@frenchiebulldog.com

Only one discount per order will be honored.

For any question regarding returns, please contact us by email contact@frenchiebulldog.com if you have any questions about your return. Please include your order number in the subject line of the email. 

Sales Tax

  • Taxes calculated at checkout are estimated by ship to address.
  • The actual taxes charged to your credit card will be calculated based on the state sales tax when your order is shipped.
  • Orders shipped to IL, NJ, WI, VA, OH, NC, GA, MI, MD, MN, IN, NV, UT, KY, LA, KS, CA, HI, or NE will have all applicable local and state sales taxes added to your total order.
  • Please note that states may change at any time based on new state issued regulations.